Question - Access Canberra

(1)          How many customers of Access Canberra that ordered new number plates received their plates on or before the date which their registration took effect, during the financial years of (a) 2019-20 and (b) 2020-21 to date.

(2)          How many customers of Access Canberra that ordered new number plates received their plates after the date which their registration took effect, during the financial years (a) 2019-20 and (b) 2020-21 to date.

(3)          For each separate registration class, can the Minister list the average wait time (in days) for customers to receive their new licence plates from the date of purchase.

(4)          What processes have been put in place to ensure that Access Canberra customers are not being short-changed by the number plate mail-out procedure.